Hardware Support Technician

We are currently hiring for the position of Hardware Technician. This is an entry-level position, and the successful candidate will be part of our Support team, providing assistance across a number of teams within the organization.

Tasks

Daily tasks will include:

  • Receiving and checking inventory from manufacturers, suppliers and updating systems
  • Flashing programming firmware into the “Pointy board” ready for shipping
  • Taking note of faulty units and detailing issues that may arise
  • Receiving returned units from customers and cataloging their return to inventory (RMA)
  • Building interface adapters for the various connections. (experience with ps/2, rs232 and RJ45 connections are an advantage)
  • Stock control
  • Providing ad hoc assistance with daily shipping of orders
  • General IT support within the company.

Qualities

  • Your primary quality will be a high attention to detail
  • A technically adept person with experience in engineering, electronics and/or software
  • Good problem-solving skills are a must
  • You should be ready for a high level of commitment to an intense and challenging company in a fast-moving startup environment.

Company

Pointy is a Dublin-based start-up with substantial backing from top-tier international investors. Our founding team is ex-Google, ex-Oxford, and previously sold a startup to Google. You’ll be joining a stellar team at an early stage. We’re going to have a lot of fun, and we want you to join us.

Essential Requirements:

  • Organisation, attention to detail and an ability to strictly adhere to processes
  • Good understanding of electrical and electronic principles
  • Comfortable with working as part of a team as well as on one’s own initiative
  • Determination, grit and a hard-working, positive attitude
  • An aptitude for creative problem-solving and reading between the lines.

Bonus Requirements:

  • Experience with POS systems
  • Experience with retail systems and software

Apply

Interested candidates should send a cover letter and CV to jobs@pointy.com